OneOrZero AIMS is a powerful enterprise ready suite that includes a help desk, knowledge base, time manager and reporting system supported by a highly configurable and extensible Action & Information Management System that allows you to 'build your own system' on the fly. With workflow and actions, metadata, custom fields and item types along with granular security that is highly configurable in our easy to use configuration pages, you can extend and configure the OneOrZero AIMS to manage your businesses information and process with ease. The OneOrZero AIMS integrates with common technologies such as email, web and XML consumers. Common system deployments include Change Request Management, Help Desks, Records Management (physical and electronic), Inventory and Asset Management, Project Task Management, Time Management and Management of business information where keeping track of information and client communications is key. The OneOrZero AIMS is a powerful tool to increase your productivity. New to HelpDesk And Customer Support?
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