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PerlDesk is trusted by over 7,000 companies worldwide to efficiently manage customer support services. This web-based help desk solution and email management software streamlines web- and email-based requests, improving customer support quality, efficiency, and response time.
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Support Logic Helpdesk is an application that provides a structured support system for you and your customers. Support Logic Helpdesk features multiple email addresses, admin/staff/user panels, canned responses, HTML tags support, email limit on a per user/day basis, attachments.
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Support Services Manager is a support desk web application featuring a knowledge base management and CRM solution.
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FAQMasterFlex is a free, database-driven web-based application for creating and maintaining Frequently Asked Questions (FAQs) on your web site. FAQMasterFlex is a helpdesk application which features nlimited categories/questions/answers, web-based administration.
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HESK is free PHP Help Desk Software allowing you to quickly and easily set up a Web-based ticket support system for your Web site.
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Exo PHPDesk allows companies to interact with their customers with easy to use interface, consists of Administrators, Staff and Members Area. Lot of features makes it the leading Free PHP HelpDesk.
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phpSupport is your customer friendly trouble ticket system. With 5.0 you allow users to register to open trouble tickets and keep track of their tickets.
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Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
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phpOnline is a live customer support system using PHP+MySQL+Flash to operate.
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OneOrZero AIMS is a powerful enterprise ready suite that includes a help desk, knowledge base, time manager and reporting system supported by a highly configurable and extensible Action & Information Management System that allows you to 'build your own system' on the fly. With workflow and actions, metadata, custom fields and item types along with granular security that is highly configurable in our easy to use configuration pages, you can extend and configure the OneOrZero AIMS to manage your businesses information and process with ease. The OneOrZero AIMS integrates with common technologies such as email, web and XML consumers. Common system deployments include Change Request Management, Help Desks, Records Management (physical and electronic), Inventory and Asset Management, Project Task Management, Time Management and Management of business information where keeping track of information and client communications is key. The OneOrZero AIMS is a powerful tool to increase your productivity.
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Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack. Consequently, Bugzilla has quickly become a favorite of thousands of organizations across the globe.
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Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.
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Eventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.
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Maian Support is a FREE support ticket system written in PHP/MySQL. Maian Support is a software with no nag screens, ads or spyware. It can be used for an unlimited time at no further cost.
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AlstraSoft Live Support is a PHP based customer live help software which allows you to run a profitable e-business offering professional remotely hosted live customer support service for your members just like PHPLiveSupport.com and BoldChat.com.
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Vision Helpdesk is a Web-Based True Satellite Helpdesk Software that allows you to manage support for Multiple Companies at one place. With single front-end and each company having its own client portal makes it true satellite helpdesk. You will need a Valid License key to install and run Vision Helpdesk.
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Zurmo is an open source Customer Relationship Management (CRM) application written in PHP utilizing jQuery, Yii Framework, and RedBeanPHP.
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ClientExec was created to offer business solutions specifically to small and mid-sized hosting businesses. ClientExec understands the needs of hosting businesses, and offers a hosting billing system designed with your billing needs in mind. This powerful billing system tracks all the information relevant to the billing process and makes it simple to access this information at any time. ClientExec’s software also includes an easy-to-use interface that enhances communication between clients and staff. E-mail messages sent through the online help desk software are automatically routed and tracked, so you don’t have to spend time chasing after lost messages.
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