We send out surveys every day as one way of keeping in tune with our customers. Here are some graphs showing what we've learned from them in the past two months. You can mouse over headings to get some more information about a specific graph.
Surveys sent in the past 2 months: 5612
Surveys completed in the past 2 months: 623
Average satisfaction: 8.5
Percent that would recommend Arvixe: 89.57%
"I have been building and hosting websites for about 8 years now and have tried 100's of other websites hosts who have always managed to give me headaches over trivial matters and bad customer service.
Arvixe have been nothing but excellent in the three years i have been them, never any downtime, prompt attention to tickets and a super fast service at very reasonable prices.
If you are looking for a reliable, low cost hosting solution for your websites, you need to look no further than Arvixe...."
"Excellent service. Very keen prices "
"I've been with Arvixe now for quite a long time (several years), and your service has been flawless frankly. Zero outages, everything works, and no hassles at all. I don't plan on going anywhere else for my web hosting needs."
"As a web developer I have hosted with multiple different hosting provider companies. I usually find that the services offered by other companies are not geared towards developers and instead more IT personnel-centric.
Setup with your company service was a very pleasant surprise! I have never been so impressed with the email feedback and quickness with which the package was setup for me. I registered my free domain name and thereafter added a second domain name along with updating additional DNS entries - it was all straightforward!
Deploying my files along with linking to the database was a simple process and I was complete in a few hours. Thank you for building a robust developer-certic hosting resource.
Cumhur murat (nanedoner.com)
"You are really great company I love to work with you. Thanks for great support , servers and everything.
P.S. I didn't join this survey for to win galaxy tab I already won great experience with you. If I win please donate the money instead of galaxy tab. Thank you... "
"Since I moved my service to Arvixe I've received the best service and customer service, and value.
The technicians, the live chat, phone and even email support have been absolutely top notch.
And the fact that they put up with an old fussbudget like me earns them many gold stars."
"Arvixe is a great hosting company! They are extremely fast when it comes to getting you set up & their courteous customer service is excellent!"
Muhammad Borhan (rsnbd.com)
"Thanks arvixe , my site name www.rsnbd.com , i already host my site in arvixe even i transfer my domain to arvixe host company from another host company. arvixe webhosting bandwith very high. arvixe host up time 100% . i like arvixe and i want to business with arvixe for life time.
Muhammad Borhan Uddin
Dhanbari, tangail. Bangladesh "
"I remember the fist time I contacted support, I received several email notifications several minutes later but never bothered to look at them; thinking that like other hosting services you'd take half a day to get someone to look at my immediate needs. An hour later I had realized the entire issue was taken care of and every single one of my questions was answered only within minutes of my first email.
I knew then that with the combination of great hosting specifications and with this amount of great service, I have found Arvixe to be my life long hosting solution.
Thank you Arvixe for setting the bar so high. "
"I used to be with BlueHost. They were awful - until my Xenforo forums started spitting out errors (SQL errors on a constant basis in the error log, causing random errors on the front end). I confirmed that it wasn't me by rigorous testing. My testing included setting up an account with Arvixe. My Bluehost account is still activated (paid for 2 years in advance). I haven't touched it since moving to Arvixe. I bought a year in advance with Arvixe and haven't looked back. +1"