Great hosting through transparency!

We send out surveys every day as one way of keeping in tune with our customers. Here are some graphs showing what we've learned from them in the past two months. You can mouse over headings to get some more information about a specific graph.

Surveys sent in the past 2 months: 6954
Surveys completed in the past 2 months: 486
Average satisfaction:
Percent that would recommend Arvixe: 83.54%
Satisfaction Average by Month
Recommend us?
Best support?

Recent Reviews
8-25-2015: Jon (
"I have only be with Arvixe for a month, but can already see a big difference in support and response to questions. Look to be a happy camper for many years to come."
8-21-2015: Ryan (
"From the very start Arvixe has been there to help me regardless of my experience level"
8-20-2015: Reyhan (
"Like You And Wish You All The Best :) "
8-19-2015: Fernando (
"Arvixe is truly awesome!"
8-19-2015: Cody (
"Arvixe is straightforward and affordable. A good opportunity for small sites to expand."

Web Hosting Reviews

Why They're Part of the Qualities a Web Host Should Have

Choosing a web hosting company is like choosing a person to trust with your very livelihood. Financial information, personal data, company schematics, collaborative projects and even things as seemingly simple as your website are all at stake, which means that you need a host you can rely upon to be there and to provide you with the quality of service you desire.

When it comes to picking the best hosting provider, there are a few metrics that you can use to weigh potential hosts before you start using them. Everything from their promised uptime to the packages they provide can give you an invaluable insight pertaining to how reliable a company is.

Let's take a quick look at everything a trusted hosting provider should have before exploring the most important metric: reviews from clients whom have used that company's hosting services.

What Should a Hosting Company Have?
Your host performs irreplaceable services for you. They ensure that your website is accessible, runs smoothly, and provides the services that you agree upon in your contract with them.

That's why one mistake in choosing the wrong web host can mean disaster for everything you're trying to build.

Ensuring that your web host is reliable and will help you reach your goals is as simple as opening your eyes to look for a few key qualities. If your web host is missing any of the following traits, then you may want to think about switching to a more reliable host like Arvixe web hosting.

Without a doubt, reliability is the most prominent thing that you will want with your web host. You want your website to be down as little as possible to ensure as many people can interact with your website, especially during peak hours.

To that end, there's a distinct difference between hosting that stays up 99%, 99.9%, 99.99% and 99.999% of the time. 99% uptime equates to 87.6 hours of downtime a year, 99.9% to 8.78 hours a year, 99.99% to 53 minutes a year and 99.999% to 5.26 minutes a year.

That means choosing a more reliable host can mean your website is down for just minutes a year.

The Right Packages
Hosting packages should be designed to fit a variety of purposes. Your host should be able to provide you with as small of a package as you want or one so big that it covers all the needs that even a large corporation might want.

What should be included in your host's packages? The following is just a short list of qualities your host needs:

  • Unlimited or a Large Amount of Bandwidth
  • Sizable File Storage
  • A Database like MySQL and Tools to Maintain It like PHPMyAdmin
  • A Professional Website builder
  • An Application that Installs Software like WordPress for You
  • Webmail
  • The Ability to Use Cloud Services for Content

It's worth noting that not all providers will carry packages with all these features. Bandwidth, file storage and database availability are the three basic things any modern web host should have as a minimum.

Additional Hosting Features
Features are another important quality that web hosts should provide. Domains with your packages, website builders, additional software and web control panels that allow you to customize every aspect of your hosting are imperative to your website's success.

The Most Important Quality: Real Customer Reviews
The one quality that trumps every other listed here is the availability of real reviews from customers whom have used the prospective hosting company.

They will provide you with the best idea of how awesome or lackluster a host might be.

The reasoning as to why real customer reviews are so important revolves around one simple fact: they're reviews from people like you. They might have more experience, less technical knowledge or a different set of morals that allows them to perceive the host's services differently.

When these untainted, unfiltered reviews are available for you to read, you can really get a grasp of how satisfactory a web host is.

That's why Arvixe includes real customer reviews in addition to easy-to-understand pages detailing features, packages, guaranteed uptime and anything else you could ever want to know about our hosting. We even go a step further than most other companies by allowing you to contact us any time with any questions that might not have been answered, which means that we work with you before and while you're one of our customers.