We send out surveys every day as one way of keeping in tune with our customers. Here are some graphs showing what we've learned from them in the past two months. You can mouse over headings to get some more information about a specific graph.
Surveys sent in the past 2 months: 3660
Surveys completed in the past 2 months: 390
Average satisfaction: 8.6
Percent that would recommend Arvixe: 90.77%
"I have tried a lot of hosts in the past. Arvixe is - by far - the best hosting service I have ever used to date. And the prices are unbeatable! I will be using Arvixe for 2 other sites coming up shortly. Keep up the good work guys!"
"So far I am very happy, you guys are always helpful and friendly and have been very patient with me when I have not understood something. Thank You! "
"I am a developer and I have always needed a web hosting provider, through the countless "horror" stories that my peers have told me with regards to companies that provide such services, it truly deterred me from engaging one. Until I found Arvixe, this is a platform where I feel absolutely safe and have the best team to support my needs as well. My inquiries have always been dealt with the highest amount of professionalism and having the necessary follow-ups to ensure that my issue has been resolved.
Arvixe has won mine --- And I'm sure many of the other customers' hearts and I personally would always continue supporting Arvixe as it is truly the best out there! "
"I am using the reseller package. It's been nearly 5 months and I must say, server response time, customer care etc services are pretty amazing and it lives up to my expectation and I will recommend any of my friends and families and colleagues to use this service if they ever need it!"
"I cannot tell you how much I have actually enjoyed moving 99% of my hosting to you guys. The stability, speed, and features are top notch. AND I get web Crystal Reporting features that we use and rely on with our internal applications that we web based and hosted on your platform. HUGE score for us!"
Lie Pieng (deranthyllis.com)
"Before Arvixe, Cybersite was the most reliable service available in terms of uptime/stability, hard to find anything out there that could've matched them, their prices however were a little on the steep side.
With Arvixe, not only did you surpass these qualities, packaging, support and pricing was a godsend!
"I first heard of Arvixe webhosting when i was searching for a new hosting provider that could handle ASP Development Language. The experiences I have had with former hosting companies can not match up to the sheer performance that Arvixe has given me. They are very fast and professional when answering your questions and go the extra mile to help you out with the problem that you may have. I like very much that they give bigger discounts then most other web hosting companies out there today and also that they offer a 60 Day Money Back Guarantee. I wish I could rate them more then 5 Stars because they deserve it ! Arvixe keep up the good work ! You have a lifelong customer in me."
"So far I have had no problems and the Arvixe team is easy to contact and quick to respond!"