We send out surveys every day as one way of keeping in tune with our customers. Here are some graphs showing what we've learned from them in the past two months. You can mouse over headings to get some more information about a specific graph.
Surveys sent in the past 2 months: 4148
Surveys completed in the past 2 months: 449
Average satisfaction: 8.6
Percent that would recommend Arvixe: 91.31%
"I have always been impressed by the tech team and customer assistance. They always go the extra mile to help solve a problem - even when its non-host related. Best decision I ever made was hosting with you. Always recommend Arvixe as the only place to host. "
"Used Hostgator before I switched over to Arvixe, and I have to say I'm mighty impressed! ;) I've had one "problem" so far, but I just sent in a ticket and got help and solved it, didn't even go 24 hours!
I don't really miss anything, and I think what you offer is great and you won't be hearing any complaints from me, but I guess there is always room for improvement.
Anyways, keep up the good work!"
"it's been great three years of hosting. keep it up :) "
ABRAHAM SINAI (todocontador.com)
"Your services was very good thank you for all"
"You provide solid dependable service quietly in the background. That is what I want. That is what you give me."
Angel L (zitropcs.com)
"I am very happy having my website hosted on Arvixe. I had never had a problem. Publishing it was a smooth process."
"you guys are great ... after a dozen other hosters over the years .. what a relief!"
"I have tried a lot of hosts in the past. Arvixe is - by far - the best hosting service I have ever used to date. And the prices are unbeatable! I will be using Arvixe for 2 other sites coming up shortly. Keep up the good work guys!"
"So far I am very happy, you guys are always helpful and friendly and have been very patient with me when I have not understood something. Thank You! "