We send out surveys every day as one way of keeping in tune with our customers. Here are some graphs showing what we've learned from them in the past two months. You can mouse over headings to get some more information about a specific graph.
Surveys sent in the past 2 months: 6222
Surveys completed in the past 2 months: 676
Average satisfaction: 8.5
Percent that would recommend Arvixe: 89.64%
"I've never had an easier, more pain-free experience hosting my blog and other websites than I've had with Arvixe. I can't see going anywhere else."
"After a fairly bad experience, we switched from a very well known hosting provider which known for overselling their servers to Arvixe. Our experience with ArvixeVPS has been great. Tech support has been responsive and has resolved the few problems we've had in a timely fashion. Arvixe is definitely NOT your daddy's hosting company."
"I tried 4 hosting options before discovering Arvixe, with all the experience always ended in frustration. With Arvixe I got exactly what I was looking for and I couldn't be happier with the prices. You guys rock I recommend your services every chance I have "
"Price is excellent, service is excellent. Having a cloud to store data and also the ability to manage my own website makes Arvixe the way of the future, today!"
"We have tried big hosting companies like GoDaddy.com, and their service was pathetic. Specially customer support. Since we moved to Arvixe we are very happy with the service quality. Most of all if we have a problem, they are VERY prompt with replying and technical department is very helpful.!
Great work :)"
"Although I haven't been with Arvixe very long, I am already pleased by the ease with which I can manage my websites and emails.
Also, updating my websites is MUCH faster than my previous host (AT&T Webhosting).
Did I say how much easier it is to manage everything compared to my last host provider? :-)
"I have been building and hosting websites for about 8 years now and have tried 100's of other websites hosts who have always managed to give me headaches over trivial matters and bad customer service.
Arvixe have been nothing but excellent in the three years i have been them, never any downtime, prompt attention to tickets and a super fast service at very reasonable prices.
If you are looking for a reliable, low cost hosting solution for your websites, you need to look no further than Arvixe...."
"Excellent service. Very keen prices "
"I've been with Arvixe now for quite a long time (several years), and your service has been flawless frankly. Zero outages, everything works, and no hassles at all. I don't plan on going anywhere else for my web hosting needs."
"As a web developer I have hosted with multiple different hosting provider companies. I usually find that the services offered by other companies are not geared towards developers and instead more IT personnel-centric.
Setup with your company service was a very pleasant surprise! I have never been so impressed with the email feedback and quickness with which the package was setup for me. I registered my free domain name and thereafter added a second domain name along with updating additional DNS entries - it was all straightforward!
Deploying my files along with linking to the database was a simple process and I was complete in a few hours. Thank you for building a robust developer-certic hosting resource.