We send out surveys every day as one way of keeping in tune with our customers. Here are some graphs showing what we've learned from them in the past two months. You can mouse over headings to get some more information about a specific graph.
Surveys sent in the past 2 months: 3782
Surveys completed in the past 2 months: 413
Average satisfaction: 8.6
Percent that would recommend Arvixe: 91.04%
"it's been great three years of hosting. keep it up :) "
ABRAHAM SINAI (todocontador.com)
"Your services was very good thank you for all"
"You provide solid dependable service quietly in the background. That is what I want. That is what you give me."
Angel L (zitropcs.com)
"I am very happy having my website hosted on Arvixe. I had never had a problem. Publishing it was a smooth process."
"you guys are great ... after a dozen other hosters over the years .. what a relief!"
"I have tried a lot of hosts in the past. Arvixe is - by far - the best hosting service I have ever used to date. And the prices are unbeatable! I will be using Arvixe for 2 other sites coming up shortly. Keep up the good work guys!"
"So far I am very happy, you guys are always helpful and friendly and have been very patient with me when I have not understood something. Thank You! "
"I am a developer and I have always needed a web hosting provider, through the countless "horror" stories that my peers have told me with regards to companies that provide such services, it truly deterred me from engaging one. Until I found Arvixe, this is a platform where I feel absolutely safe and have the best team to support my needs as well. My inquiries have always been dealt with the highest amount of professionalism and having the necessary follow-ups to ensure that my issue has been resolved.
Arvixe has won mine --- And I'm sure many of the other customers' hearts and I personally would always continue supporting Arvixe as it is truly the best out there! "
"I am using the reseller package. It's been nearly 5 months and I must say, server response time, customer care etc services are pretty amazing and it lives up to my expectation and I will recommend any of my friends and families and colleagues to use this service if they ever need it!"