Knowledge Base

How to Submit a Ticket

Many common issues can be handled by creating a support ticket.

There are a few ways to create a ticket. Feel free to choose whichever method is most convenient for you:

Create a Ticket in Customer Area (Recommended)

The easiest way to create a ticket is through the ticket creation form within your Customer Area. This ensures that our system will pass on information to us about you and your account so we can narrow in on your issue more quickly.

This is the preferred method in most situations.

  • Log into: https://customers.arvixe.com.
    • If you forgot your password, you can request it using the Forgot Password link.
  • Within the Customer Area, click Submit Ticket.
  • Follow the outlined steps to submit your ticket.

If you use this method, your identity will be automatically verified.

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