Knowledge Base
Changing MX, A, CNAME Records - Plesk
Change an Existing DNS Zone Record
To edit an existing DNS zone record:
- Log into Plesk.
- Click on Websites & Domains in the panel on the left, then click the relevant domain.
- Click Show More under the desired domain to display more management options.
- Locate and click DNS Settings.
- From here you may take the following actions:
- Click on the name of an existing record to edit its details (Click OK to save changes).
- Place a check next to unwanted entries and click Remove to delete records.
- Click Add a Record to create a new record. See below for more details.
The same steps will be taken to modify any other pre-existing DNS zone records. After making your changes, please allow between 4 to 8 hours for changes to propagate.
Adding DNS Zone Records
To add the specified records in Plesk, please follow the steps listed below from the DNS Editor:
MX Records
- Click Add Record.
- From the drop-down menu, change the Record type to MX.
- Mail domain should be left blank.
- Set the mail exchange server to the name of your mail server (for example mail.yourdomain.com).
- If you were given a mail exchange server name, a priority number may have been provided; if not, very high(0) is fine.
- Click OK.
- Click Update in the notice at the top. (If adding multiple records, this step can wait until all records have been added.)
A Records
- Click Add Record.
- From the drop-down menu, change the Record type to A.
- For Domain name, enter the name of the record.
- For IP Address, enter the desired IP address for the record.
- Click OK.
- Click Update in the notice at the top. (If adding multiple records, this step can wait until all records have been added.)
CNAME Records
- Click Add Record.
- From the drop-down menu, change the Record type to CNAME.
- For Domain name, enter the name of the record.
- For Canonical name, enter the domain you wish to point the record to.
- Click OK.
- Click Update in the notice at the top. (If adding multiple records, this step can wait until all records have been added.)
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